The transition to our new utility billing software has come with challenges and frustrations for both customers and staff. In this video, Town Manager Randy Vosburg breaks down one current issue that we're working to resolve - Service Period dates displayed on your bill. We are listening to your concerns, and meeting daily with our vendors on solutions. Stay tuned to www.apexnc.org/billingFAQ - we'll keep this page updated with answers to the question we're all asking - why are bills so confusin