Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...
This module explores the management of processes that deliver service in all of its aspects - service outcomes, service experiences and in the case of public sector organisations, public value. The ...
Christensen, Clayton M. "Building Process-based Capabilities: A Principal Focus of Operations Management, Module Outline and Teaching Note." Harvard Business School Teaching Note 694-083, July 1994.
The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students in the Technology & ...